Warranty & Returns

 

All reels have a LIFETIME WARRANTY. 

We stand by the quality and durability of our reels. All reels come with an original owner lifetime warranty. Alpen Reel Co. reels are covered by our lifetime warranty. This only applies to the original owner and is not transferable. Our team will determine whether the reel is covered under this warranty due to faulty material or defect. Parts for old or discontinued models may be replaced with parts for current models.  This warranty is limited to repair or replacement of the product only, and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. This warranty does not cover misuse, negligence, normal wear, fire, theft, loss or intentional damage. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

Submit a Warranty Claim

To submit a warranty claim, complete the form below and mail your reel with a brief note to Alpen Reel Co, 408 S Willson Ave, Bozeman, MT 59715

 
Name *
Name
Describe in detail the issue with your reel.